omnichannel commerce

Mobile Phone Shoppers Are Mexican Merchants’ Best Friend
Mobile Phone Shoppers Are Mexican Merchants’ Best Friend
May 28, 2025  |  Mobile Commerce

Over the past decade, annual growth in Mexico’s economy has zigzagged from 2.7% (in 2015) to minus 8.4% (2020) to 3.2% in 2023, IMF data...

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From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
May 27, 2025  |  Mobile Commerce

While the trend toward mobile-first shopping is global, the U.K. presents a unique dynamic: consumers are actively using mobile for purchases and engagement, yet the...

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Instacart Introduces Alcohol-Focused Fizz App to Tap Gen Z Market
Instacart Introduces Alcohol-Focused Fizz App to Tap Gen Z Market
May 06, 2025  |  Retail

Instacart is reportedly rolling out an app targeting Generation Z consumers, centered around group orders of drinks and party snacks. Get the Full Story Complete...

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Agentic AI and Tokens Make Loyalty Programs Personalized, Automated Drivers of Commerce
Agentic AI and Tokens Make Loyalty Programs Personalized, Automated Drivers of Commerce
May 05, 2025  |  Payments Innovation

Agentic agents, automated payments and consumer-permissioned, data-rich tokens will transform loyalty and rewards — moving beyond the merchant-by-merchant siloed experience that is the hallmark of...

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Walmart to Offer 3-Hour Delivery to 95% of Americans
Walmart to Offer 3-Hour Delivery to 95% of Americans
April 25, 2025  |  Walmart

Walmart plans to be able to deliver to 95% of Americans within three hours by the end of the year, President and CEO Doug McMillon wrote...

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Amazon and Walmart Battle for the Hybrid Shopper
Amazon and Walmart Battle for the Hybrid Shopper
April 25, 2025  |  Retail

As the digital and physical worlds of commerce continue to intertwine, Amazon and Walmart are reinventing themselves at a blistering pace. Get the Full Story...

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CarMax: Digital Capabilities Support Over 80% of Used Car Sales
CarMax: Digital Capabilities Support Over 80% of Used Car Sales
April 10, 2025  |  Earnings

CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call. Get the Full...

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3 Ways Retailers are Leaning More on Acquirers for Data and Strategy
3 Ways Retailers are Leaning More on Acquirers for Data and Strategy
April 07, 2025  |  Retail

For retailers and merchants, payments are no longer just a “check the box” exercise. Get the Full Story Complete the form to unlock this article...

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Macy’s Focuses on Customer Experience and Long-Term Growth
Macy’s Focuses on Customer Experience and Long-Term Growth
March 06, 2025  |  Earnings

In a retail world where growth is harder to come by, Macy’s is prioritizing stability over expansion, adjusting to the realities of a more competitive...

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