Voice AI

Voice AI Orders Go Mainstream With QSRs Leading the Way
Voice AI Orders Go Mainstream With QSRs Leading the Way
November 08, 2024  |  Voice Activation

That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...

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More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story...

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Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
November 05, 2024  |  Restaurant innovation

In its Q3 earnings call on Tuesday (Nov. 5), Yum! Brands pointed to the more than 2 million orders through voice AI at its Taco...

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OpenAI Opens New AI Voice Capability to Third-Party Developers
OpenAI Opens New AI Voice Capability to Third-Party Developers
October 01, 2024  |  artificial intelligence

OpenAI is expanding access to its real-time voice assistant technology, allowing businesses and developers to integrate the artificial intelligence (AI)-powered tool into their own applications,...

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AI Voice Tools Bring ‘Human’ Touch to eCommerce, With Meta and OpenAI Leading the Way
AI Voice Tools Bring ‘Human’ Touch to eCommerce, With Meta and OpenAI Leading the Way
September 26, 2024  |  artificial intelligence

OpenAI and Meta have introduced new artificial intelligence (AI) voice features that could reshape how consumers interact with brands.  Get the Full Story Complete the...

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OpenAI Begins Rollout of Advanced Voice to All Plus and Team Subscribers
OpenAI Begins Rollout of Advanced Voice to All Plus and Team Subscribers
September 24, 2024  |  artificial intelligence

OpenAI is rolling out its Advanced Voice to all Plus and Team users in the ChatGPT app this week. Get the Full Story Complete the...

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AI Phone Hosts Become Increasing Part of Dining Experience
AI Phone Hosts Become Increasing Part of Dining Experience
September 22, 2024  |  artificial intelligence

The next time you call your favorite restaurant, it may be AI that answers. Get the Full Story Complete the form to unlock this article...

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Paying for Alexa? Amazon’s Big Bet on AI-Powered Voice Services
Paying for Alexa? Amazon’s Big Bet on AI-Powered Voice Services
August 28, 2024  |  Alexa

Amazon’s is planning an artificial intelligence (AI) overhaul for Alexa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Multimodal AI Impacts Retail From Voice Assistants to Checkout-Free Shopping
Multimodal AI Impacts Retail From Voice Assistants to Checkout-Free Shopping
August 14, 2024  |  artificial intelligence

Amazon and OpenAI are betting big on multimodal artificial intelligence (AI), a technology that could redefine how consumers shop and interact with businesses. Get the...

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